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FITTING & DRILLING TECHNIQUES

  • Physical analysis of the hand
  • Definition of fitting terms
  • Measuring devices
  • Tool operation

 

PRODUCT KNOWLEDGE

  • Balls

Coverstock

Core design

Weight systems layout

Scaling

  • Bags
  • Shoes
  • Accessories
     

WORK BENCH ACTIVITIES

  • Plugging Techniques
  • Resurfacing
  • Repairs
  • Insert placement

 

LANE WORK

  • Customer needs analysis
  • Product delivery
  • Lessons
  • Use of video equipment

 

CUSTOMER SERVICE

  • Standards of performance
  • Retail merchandising
  • Sales and service
  • Shop layout/setup

 

 

Lori Hurst

IBPSIA Membership / Certification

800-659-9444

lori@ibpsia.com